DingTalk
DingTalk Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.8 star rating based on 12 customer reviews, with mostly neutral sentiment and a 42% unfavorable / 33% positive split.
Positive Feedback
Users find DingTalk easy to use, similar to Zoom, and note attempts to satisfy customers while valuing privacy, data security, and medium price level.
Negative Feedback / Risk Areas
- Frequent DingTalk customer complaints about login, account recovery, and verification code failures.
- Repeated reports of unauthorized charges, auto top up and automatic payment issues prompting refund requests.
- Poor or slow customer service response for billing, subscription and top-up problems.
Key Takeaways for Future Customers
- Check DingTalk reviews and confirm account verification options before signing up.
- Monitor billing closely and be prepared to request a refund for unexpected charges.
- Expect customer service and login support challenges; save recovery details and consider alternate contact methods.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.8 star rating based on 12 customer reviews, with mostly neutral sentiment and a 42% unfavorable / 33% positive split.
Positive Feedback
Users find DingTalk easy to use, similar to Zoom, and note attempts to satisfy customers while valuing privacy, data security, and medium price level.
Negative Feedback / Risk Areas
- Frequent DingTalk customer complaints about login, account recovery, and verification code failures.
- Repeated reports of unauthorized charges, auto top up and automatic payment issues prompting refund requests.
- Poor or slow customer service response for billing, subscription and top-up problems.
Key Takeaways for Future Customers
- Check DingTalk reviews and confirm account verification options before signing up.
- Monitor billing closely and be prepared to request a refund for unexpected charges.
- Expect customer service and login support challenges; save recovery details and consider alternate contact methods.
Media from reviews
Lake Worth, Florida
Unauthorized charges
For 6 months your company charge me in an unauthorized way , after speaking with my bank , i reach Ding , and they wanted me to deal with a tech that charge me $45 to help,
User's recommendation: Don’t do that
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need to speak with an agent to solve this matter
I send credit off to a none working number and I would like to to give the correct number to have the credit so please call me back
Preferred solution: Full refund
User's recommendation: Call me now
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI sent top up to the wrong person
I would like to know if I can get the money back that I sent to that number. Please let me know if it is possible.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received minutes
Good morning this have been a problem for me from last month cant get no one one the phone to speak with them . I purchased a caribbean plan for my husband last month and he never received it he live in jamerica and Iam in the united state he called ding and they said i would have to call ding to see change the plan. I purched the plan on july 24 his number 876292****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe number I recharged no longer exists
I need to stop the auto payment because the number no longer exists. I lost my money; please stop sending money to that number.
Preferred solution: Full refund
User's recommendation: Stop send money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWant to cancel 2 order the order number need to be cancel 20748**** and 20748**** please and thank you
Want to cancel 2 orders. The order numbers need to be cancelled: 20748**** and 20748****, please and thank you.
The wrong number.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou take $30 from my account on 01/05/25 and I never authorized that
I need back my $30.00 you took from my account or I am going to report you guys to Chase Bank. You went into my account and took out this thirty dollars that you are not supposed to do because I did not call in for a tap up.
User's recommendation: I need my $30 back in my account asap this is a scam.
My money back that I sent to my family for data
I sent data to my mother but she didn't get it and I got charged for it. Can I get my money back? I when to the store that I sent the money for data and the owner of the store told me to call you guys.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTop up issue
I am not getting through with my international top-up, so can I get the issue be resolved as soon as possible
I need to unsubscribe my brother from automatic top up
I need assistance with taking off 876 844**** from my auto top up. Itgis is my brothers number which I just wanted to send a one time top up. Please assist me with removing the number from my Ding account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidn't received bonus credit sent from US to Jamaica
The bonus advertised seems false info,, call flow flow says ding is a 3rd party for them so they wouldn't response for the bonus transaction,so ding to rectify the issuse,,I trying to get to ding about the 7 thousand add bonus and all now I dont get any one to find out what's going on,,
User's recommendation: Becareful clients
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblems with your app
Cannot logging in to the App, Asked me to Upload An Chenese ID card, and i have no Id card as i foreigner live in China
Preferred solution: Help to log in
User's recommendation: No have
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUrgent: Unable to Log In to DingTalk – Request for Password Reset
Hi there,
I registered my email address (ShyanLau@***.com) with the DingTalk app on 13/06/2025 and set up PayPass Key for login. However, on 15/06/2025, I was unexpectedly logged out during a chat with my online friend and have been unable to log back in since.
I kindly request your assistance in resetting my account password. Please send the password reset link to my registered email address (ShyanLau@***.com) so I can regain access to my account.
As I havent yet saved my friends DingTalk ID, its very important for me to log back in and reconnect as soon as possible.
Thank you for your help.
Best regards,
Shyan Lau
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayment not received
I did a plan like pop up so that person not received the plan yet I do not know what going on so i need you help me about that
User's recommendation: Not received
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received the credit after all the time I wasted trying to get it. Orange or whatever they are called never delivered. Actually
I don't know. I don't even know how the company delivers the credits except the notation it's delivered. It would be better if the company checks with the customer to find out if credit is delivered.
- Attempting to satisfy customers
- Not sure
Preferred solution: Apology
User's recommendation: Actually most of the credits are delivered. This is the first time to experience an ugly experience like this
Tacoma, Washington
Cancel automatic payment
I want to cancel automatic payment.
I have an automatic payment I want to cancel that I want to stop automatic payment
User's recommendation: Cancel automatic payment
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